Privacy Policy

1. Introduction

Quad Riders ATV Association ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website canada-raffle.com and participate in ATV Raffle 2025.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Purchase raffle tickets
• Create an account on our website
• Subscribe to our newsletter
• Contact us with inquiries
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Payment information

2.2. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visit

3. How We Use Your Information

We use the information we collect to:

• Process ticket purchases and payments
• Administer the raffle and contact winners
• Send confirmation emails and receipts
• Respond to your inquiries and provide customer support
• Send newsletters and promotional materials (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and enhance security
• Analyze website usage and trends

4. Legal Basis for Processing

We process your personal information based on:

• Contract: Processing is necessary to fulfill our contract with you (ticket purchase and raffle administration)
• Consent: You have given consent for specific purposes (e.g., marketing communications)
• Legal Obligation: Processing is necessary to comply with legal requirements
• Legitimate Interests: Processing is necessary for our legitimate business interests

5. Information Sharing and Disclosure

We may share your information with:

5.1. Service Providers

Third-party vendors who perform services on our behalf, such as payment processing, email delivery, and website hosting.

5.2. Legal Requirements

Government authorities or other third parties when required by law or to protect our rights.

5.3. Business Transfers

In connection with any merger, sale of assets, or acquisition of all or part of our organization.

5.4. Prize Winners

Winner names and photographs may be published on our website and social media for promotional purposes.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Secure socket layer (SSL) technology
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Ticket purchase information: 7 years (for tax and legal compliance)
• Winner information: Indefinitely (for record-keeping and promotional purposes)
• Marketing communications: Until you unsubscribe
• Website analytics: 26 months

8. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your information to another organization
• Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 19 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Quad Riders ATV Association
Privacy Officer
Email: privacy@canada-raffle.com
Phone: 1-800-QUAD-WIN
Address: 123 Trail Road, Vancouver, BC V6B 1A1

15. Complaints

If you believe we have not complied with this Privacy Policy or applicable privacy laws, you have the right to file a complaint with:

Office of the Information and Privacy Commissioner for British Columbia
Website: www.oipc.bc.ca
Phone: 250-387-5629

Last Updated: January 1, 2025